Frequent Questions

If you have any further questions, please contact our customer engagement team at info@tribo-labs.com or call 1-317-396-4410 and choose your preferred languages ​​(English / Spanish / French / Polish).

If you want to know the volume and size of the bottle, required for the test package you want. Please go to the section of the online store where you will find all the information about the analysis packages. If you want more information, contact us.

No, our legal name is Venefilter, Inc.

Tribo-Labs laboratories and offices are located at:

USA
18501 Pines Blvd. #3020 Pembroke Pines Florida 33029 USA

EUROPE

Avenida de Europa 19. Edificio 3, Planta 2. Pozuelo de Alarcón Madrid 28224 España.

VENEZUELA
Avenida 102 , # 1723 , CC Ciudad Industrial Union , Galpón # G-13, Zona Industrial Los Guayitos , zip code 2006. Ciudad Valencia, Edo. Carabobo Venezuela

Tribo-Labs  receives samples via DHL. We do not provide shipping costs. Make sure you close the lids tightly and pack them securely. Check our address in each region, due to its proximity to your location.

Yes. Tribo-Labs  has several data import templates currently in use. If you have a particular application that you are using, please let us know. Our IT department can develop a solution.

Tribo-Labs can send you pre-printed barcode labels and sample bottles once your order is ready. The delivery will be the shipping address or the account.

All you need are Avery 5163 or Dymo 30323 labels.

Oil test supplies are included in your test purchase. The easiest way to order supplies is through Tribo-labs / login / Go to stores / Choose your test and quantity. Make sure the shipping address is correct! Then submit your order.

Yes, Tribo-Labs accepts Visa, Discover, Mastercard, and American Express for all of our oil testing services.

Yes, Tribo-Labs  accepts the PayPal payment platform for all of our oil testing services. When you are ready to pay, choose your payment preference.

Tribo-Labs performs analysis on all routine samples the same day the samples arrive. Your results are available in less than 24 to 48 hours. For standard test. Some specific tests will take longer.

Call us, chat, text us, email or fax us. Someone is here Monday through Friday, 7:00 a.m. M. At 6:00 p. M., Eastern Time (*), who can find answers to your questions. Our phone number is 1-317-396-4410. Our website is www.tribo-labs.com. (*): The time will depend on the location of each laboratory.

Part of setting up your database is setting a sample rate. You can view or edit your schedule in Schedule Management / Manage Schedule.

Tribo-Labs  receives samples via FedEx, UPS, DHL and USPS Mail. We do not provide shipping costs. Make sure you close the lids tightly and pack them securely. Check our address in each region for its proximity to your location. To meet oil or fuel sampling